Customer Testimonials
Very friendly service was in and out with no problem whatsoever.
Love Pomona Kia. The Service Department saved me from having to wait for months to have my daughters car checked and fixed. Everything was taken care of in less than a week. I definitely will be returning regularly. Great job Pomona Service Department!!!
Amazing Customer Service and follow through. Lizeth Mendoza was amazing keeping in contact and finding the exact 2023 KIA Sportage Hybrid SX-Prestige AWD, we were looking for. We agreed upon a price before we would have to drive a long distance to get to the dealership. Upon arriving at the dealership, Joseph White made the contract experience a breeze, he greeted us, went and got the vehicle, making sure this was the one we were looking for, he wrote up the deal. The sales manager honored the agreed upon price (without the typical back and forth that happens at all dealerships). ...
Got the new Sportage here today! The Sales Consultant we got was Mr.King! He’s the best sales representative we’ve ever had. I would highly recommend going to him if you want a great deal! I’ll be definitely going back to him in the future! GO SEE MR.KING!! 😄🤗
Amazing customer service! Thank you Joe and Kia Pomona for helping us with our new car!
Worked with Sean Garcia first in Sales. He showed me the vehicle, took a test drive and fell in love with the Kia Sportage. He answered all my questions and did not hassle too much on final pricing. Finance was quick and easy and was on my way home with my brand new KIA in no time. Had a good experience and would recommend them to friends and family looking to buy a new or used KIA.
When on a Saturday no appointment and they toke me in no wait very friendly
Sean was amazing ! Loved purchasing my 2022 Kia here, I love it !
Very courteous and helpful service...
Mario was great
Everyone was very helpful, knowledgeable, and friendly. I felt at ease and not stressed or pressured to purchase a vehicle. My experienced started with Joe, then Daniel, and ended with Hugo, all of these guys offered excellent customer service and were very personable. Thank you for making this car making experience so relaxed.
Absolutely no high pressure sale here. Worked with me to ensure I was a 100% satisfied customer. Thanks for helping us find a new car for my daughter. She loved it!
After communicating with several Kia dealerships regarding the specific vehicle along with the maximum price I wanted to pay, Joe and Jason from Kia Pomona were the only ones who not only gave me their actual prices (not the MSRP) but went above and beyond to seal the deal. I was in and out with a new car for LESS than what we agreed on (and cheaper than other KIA dealerships) without even haggling. I am very happy with my purchase and excellent customer service.
They did a good job and cleaned the car up well , but but i had to call to see if my car was ready and it was when in fact they were the ones that were supposed to call me.
Pomona Kia won't waist your time, great deal, got exactly what I wanted. Shout out to Sean, Danny & Manny for great service. I am completely satisfied. One warning don't look Sean in the eye, that cats eyes are mesmerizing............ LOL. Thanks fellas I appreciate everything.
The ladies in the service dept were amazing! I was not having a good morning. But the encounter with them changed that right away. They were able to squeeze me in for an oil change and was done within 2 hrs, which is amazing. Thank you ladies!
Tuve buena experiencia en Kia es mi primer carro cero millas Kevin me explico todo el proceso de la compra y me explico como funciona el carro estoy muy contento con su buen trato les recomiendo que que busquen a Kevin en Kia de pomona california
Very good help from mrking and Sean recommend them to anyone very happy
I had a good experience with the service department at Pomona Kia. The people are friendly and the cost was the same as the quot. We had the recall service done along with an oil change, and we were able to drop it off on a Wednesday morning without an appointment and we picked up our Kia Soul in the afternoon with no hassle. Again, great folks!
Overall, Pomona Kia made purchasing a car very fast and stress free. Eric, made it hassle free and where able to get the car without any issues. Plus he offered great customer service and attended to us as soon as we walked within the dealership in comparison to other dealers.
I live in Fontana so I was going to valley Kia but had a very bad experience with their service department went over to Pomona they took care of me with no problems Mario and the service department is awesome
I was looking into trading in my 2021 Kia Telluride LX for a 2022 Kia Telluride EX. I was looking for a specific color with 2nd row bench seating. Liz was my initial online point of contact and helped me find exactly what I was looking for. There was one coming in in a week and a half and since this suv is high on demand she advised me to come in asap to get trade in appraisal and price on new one coming in. Decided to go in and that’s when Sean helped us. He was exceptional. He made us ...
I was looking into trading in my 2021 Kia Telluride LX for a 2022 Kia Telluride EX. I was looking for a specific color with 2nd row bench seating. Liz was my initial online point of contact and helped me find exactly what I was looking for. There was one coming in in a week and a half and since this suv is high on demand she advised me to come in asap to get trade in appraisal and price on new one coming in. Decided to go in and that’s when Sean helped us. He was exceptional. He made us ...
Went to several Kia's before I finally landed at Pomona! Luckily when I called it was Kevin that picked up and he made the process so easy and fun. He preordered my car EXACTLY how I wanted, didn't try to talk me out of the car I was shopping for like other dealerships like to do. Kevin was super resourceful and explained everything to me in detail. This was my first time purchasing a car and I was lucky enough to work with Kevin. I highly recommend asking for him if you're looking to shop here, not ...
The receptionist and manager of the maintenance area were very friendly and helpful. The manger of the maintenance area was very kind and I’m very happy with the work I received on my car.
The staff is friendly and efficient.
Courteous and efficient
Pomona Kia handled a maintenance issue with my car in a week that two other dealerships said would take a month. Dave Ness and the service team also—despite squeezing me in—still took the time to provide a courtesy wash and fixed another minor issue for free. It may be a few years, but I intend to buy my next car here.
We had a wonderful experience, I believe the gentalmans name was David, that kept us updated on my car when it was in the shop. He was friendly and very social.
I’m so grateful to have met Kevin Duarte. I was extremely nervous walking into Kia Pomona. You always hear about how “awful” car dealerships are and I have to say that Kevin went above and beyond to make me feel comfortable. I got what I wanted and in and out of the dealership within 2 hours!! 2 hours!!! I also had the chance to work with Hugo for the finance department. Both individuals were warm and welcoming. I appreciated how honest and open they were about every step of the process. Both Kevin and Hugo deserve raises and I’m extremely ...
Buying a new plug-in hybrid is pretty difficult right now, but the way Pomona Kia handled it was by far above and beyond every other dealership we had dealt with previously. They were very upfront about everything, instead of stringing us along. We were expecting to do some type of pre-order, but they were able to contact some local dealers and found one that was available for us to drive home in. I can't begin to describe how happy we were with how swiftly they were able to lock that car up for us, and now we don't ...
Sean was excellent
I had such a great experience over here getting my first car ! This was my first time at a dealership and this was such a great experience thank you to drew Castro, his manager Daniel and Franky as well ! You guys made my birthday even better by helping with me getting this vehicle ! I highly recommend this dealership and working with these people as well !
I can always depend on Pomona Kia to help me find a car that's fits my family. I needed something spacious and comfortable for me and my very tall sons to run errands and go on road trips and they never rushed me during the decision making process. They let my try different cars so I could find my perfect match. This is my second car with Pomona Kia and when it's time for my third, I'll go right back again for the Telluride 😀 Thanks Kevin and Jason
Came in looking for Carnival, which is very difficult to find. My salesman Kevin was very helpful in getting the Carnival I wanted and ahead of schedule. Highly, highly recommended.
I came into Kia Pomona not expecting to walk out with new car. My credit is not bad, but not the greatest, and even then they were able to accommodate me with something that I could afford to pay off. I was attended by the sales manager Daniel Firestore, sales representative Tristan and finance Franky Gutierrez. Very helpful!
I had the best experience, very professional, friendly and fast service I highly recommend theses guys
Great Customer Service, they were professional and the service advisor was very helpful with handling all the paperwork. They are the best!!!
Pomona Kia is the best dealership.
We just purchased a car from Pomona of Kia and Mr King helps us! He was amazing! So helpful so kind and also patient. I will definitely be returning to work with him. He made the stressful time of buying a car so enjoyable.
I had a great experience buying my first car! Eric gave me all the facts. They worked with me on payments and made sure I got everything I needed.
Very thoughtful and friendly staff
Pomona Kia was good experience. Team there was very upfront pertaining to price, discounts and what they can or can not do. The whole process buying a car was pretty quick. Would recommend.
Fantastic service. My service advisor, Lisa Garcia, was knowledgeable, pleasant, and great to work with. My experience today was more than I expected. Thank you so much
The guys over at Kia Pomona were super attentive and helpful. Mr. King greeted us as soon as we walked through the door. We thought we were coming to look, and ended up walking out with a brand new car. We were able to test drive a couple vehicles and settled on the Kia Forte. Daniel was able to work with us, by getting us the best deal and rate closest to what we were looking for. I couldn't be more satisfied with our service! Hugo, in finance got us all squared away.. super cool guy. They even took ...
everyone was Great thank you Dan Drew and the finance man everyone was pleasent to work with I will send you my friends Thank you very much
Great experience , come here for service always good attitude with staff and prompt services on my car.
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